The Debate Around Honest Product Reviews; Nigeria vs Canada 

In Western countries, when you buy a product or pay for a service, you are free to write a review without anyone h@ras.sing you. But it’s not the same in naija. There have been several viral reports of people facing backlash or legal thr€ats just because they shared reviews of things they bought with their hard-earned money. There was a widely discussed case online where a woman was reportedly arr€sted after sharing a review of a tomato paste she purchased. Just recently, another viral discussion involved a woman who shared a review about a bread that stayed on her counter for two months without getting bad. She was careful enough not to even mention the name of the bread. However, the bakery reached out to her, asking her to pull down the video and post an apology video or r!sk a lawsuit. Like seriously, lawsuit for not even mentioning the product name? The aud@city is just unbelievable.

Here in Canada, before you buy any edibles, you check expiry dates. I have never seen bread without an expiry date here. So how does a bread still smell fresh after two months, with no clear expiry information, and yet someone cannot talk about their experience?

I think many Nigerian entrepreneurs need to be trained on how to receive feedback and act on it appropriately, instead of trying to silence customers through thre@ts or lawsuits.

At the end of the day, feedback is not an att@ck, it is an opportunity for improvement. No feedback no improvement. What do you think?

#CustomerVoiceMatters #HonestReviews

#SpeakUpConsumers #BusinessTransparency

#AfricaVsTheWest